TechBullion gathered thirty founders on the pivots that changed their course. Karo's founder, Anik Devaughn, contributed the one that shaped Karo, and it was a decision about the company itself, not the product.
"The pivotal moment for Karo came before we wrote a single line of code," he writes, under the header design the company as the moat.
The idea is that the durable advantage is not a feature but the shape of the organization, an AI native company built to move and decide differently from the start. That is the bet Karo Commerce is built on.